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Effective Date: 01/01/2026

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True Companion K9 (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

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This Privacy Policy is designed to comply with applicable U.S. privacy laws, including the Texas Data Privacy and Security Act (TDPSA).

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1. Information We Collect

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We collect information that you voluntarily provide to us and information that is automatically collected when you use our website.

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A. Personal Information You Provide

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This may include:

• Name

• Email address

• Mailing address

• Phone number

• Payment information (processed through third-party payment processors; we do not store full payment card details)

• Any information you submit through contact forms, account creation, or purchases

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B. Automatically Collected Information

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When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages viewed and time spent on the site

• Referring website or source

This data is collected using cookies, analytics tools, and similar technologies.

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2. How We Use Your Information

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We use your information to:

• Provide, operate, and maintain our website and services

• Process transactions and fulfill orders

• Communicate with you, including customer service and support

• Send marketing or promotional emails (you may opt out at any time)

• Improve our website, products, and user experience

• Detect, prevent, and address fraud or security issues

• Comply with legal obligations

We do not sell your personal data.

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3. Cookies and Tracking Technologies

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We use cookies and similar technologies to:

• Enable core website functionality

• Analyze site usage and performance

• Improve marketing effectiveness

You can control cookies through your browser settings. Disabling cookies may limit certain features of the website.

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4. How We Share Information

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We may share your information with:

• Service providers (payment processors, shipping providers, email platforms, analytics services)

• Legal authorities if required by law, subpoena, or legal process

• Business transfers in the event of a merger, acquisition, or sale of assets

All third parties are required to safeguard your data and use it only for authorized purposes.

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5. Your Rights Under Texas Law (TDPSA)

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If you are a Texas resident, you have the right to:

• Confirm whether we process your personal data

• Access your personal data

• Correct inaccuracies in your personal data

• Delete personal data provided by you

• Obtain a copy of your personal data in a portable format

• Opt out of targeted advertising or profiling (if applicable)

To exercise your rights, contact us using the information below. We will respond within the timeframes required by law.

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6. Data Security

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We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

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7. Data Retention

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We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

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8. Children’s Privacy

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Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

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9. Third-Party Websites

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

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11. Contact Us

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If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

True Companion K9
Email: care@boxertuff.com
Mailing Address: 19976 Franz Road, Katy, Texas 77449