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Effective Date: 01/01/2026

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These Terms and Conditions (“Terms”) govern your access to and use of the True Companion K9 website and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, do not use the website.

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1. Company Information

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True Companion K9 (“Company,” “we,” “us,” or “our”) provides pet wellness products and related content for informational and commercial purposes.

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2. Eligibility to Use the Website

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By using this website, you confirm that:

• You are at least 18 years old, or the legal age of majority in your jurisdiction

• You have the legal capacity to enter into a binding agreement

• You are using the website for lawful purposes only

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3. Products and Services

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True Companion K9 offers pet supplements, including but not limited to joint support, digestive support, and CBD-based products for pets.

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Important Health Disclaimer

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• Our products are not intended to diagnose, treat, cure, or prevent any disease.

• Statements on this website have not been evaluated by the FDA.

• Always consult a licensed veterinarian before introducing any new supplement to your pet.

• Results may vary from pet to pet.

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4. Orders, Pricing, and Payment

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• All prices are listed in U.S. dollars unless otherwise stated.

• We reserve the right to change prices, products, or availability at any time without notice.

• Payment must be received in full before an order is processed.

• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing or product descriptions.

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5. Shipping and Delivery

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• Shipping times are estimates only and not guaranteed.

• We are not responsible for delays caused by carriers, weather, or events beyond our control.

• Risk of loss passes to you upon delivery to the carrier, to the extent permitted by law.

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6. Returns and Refunds

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Return and refund policies are provided separately and are incorporated into these Terms by reference. Please review the applicable return policy before making a purchase.

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7. Subscriptions (If Applicable)

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If you enroll in a subscription:

• You authorize recurring charges according to the selected schedule.

• You may modify or cancel your subscription according to the instructions provided on the website.

• Failure to cancel before a renewal date may result in charges you are responsible for.

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8. Intellectual Property

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All content on this website—including text, images, graphics, logos, videos, and trademarks—is the property of True Companion K9 or its licensors and is protected by U.S. and international intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

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9. User Conduct

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You agree not to:

• Use the website for unlawful or fraudulent purposes

• Interfere with the security or operation of the website

• Attempt to gain unauthorized access to systems or data

• Post or transmit harmful, misleading, or infringing content

We reserve the right to suspend or terminate access for violations of these Terms.

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10. Third-Party Links and Services

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The website may contain links to third-party websites or services. We do not control and are not responsible for their content, policies, or practices. Accessing third-party services is at your own risk.

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11. Disclaimer of Warranties

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This website and all products and services are provided “as is” and “as available.”

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability

• Fitness for a particular purpose

• Non-infringement

We do not guarantee uninterrupted or error-free operation of the website.

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12. Limitation of Liability

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To the maximum extent permitted by law, True Companion K9 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website or products.

Our total liability, if any, shall not exceed the amount you paid to us for the product or service giving rise to the claim.

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13. Indemnification

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You agree to indemnify and hold harmless True Companion K9 and its owners, officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your use of the website, violation of these Terms, or misuse of our products.

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14. Governing Law and Venue

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These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.

Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Texas.

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15. Changes to These Terms

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We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the website. Continued use of the website constitutes acceptance of the revised Terms.

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16. Severability

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If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

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17. Contact Information

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For questions about these Terms, contact us at:

True Companion K9
Email: care@boxertuff.com
Mailing Address: 19976 Franz Road, Katy, Texas 77449